|Pile Height||7⁄16 inch|
|Free Shipping on all orders, no minimum purchase required. The listed price is the final price: no shipping, tax, or other processing fees.|
|If you find this rug for less, we will beat any competitor's advertised price. During business hours, please contact us by chat or call 1-800-239-9892. After business hours, please use our price match form.|
|Any rug that you purchase can be returned within 30 days after delivery for a full refund. You're only responsible for shipping cost back.|
|For more information on our return policy, ordering process, and payment process, please visit our FAQ page.|
I ordered the largest size and was not happy to see the rug was folded into a box for shipping instead of being rolled. It seemed like a cheap corner to cut especially for a rug that is $1099. After two days I called the customer service line to see if I could return for one that was rolled instead, because the creases were not going away. The rep said that gravity and time would take care of it. She also promised to check up after 4-5 more days had passed, which she did. The creases did disappear. I'm happy to add the extra star for the exceptional customer service.
We encourage any discussion or questions concerning this product. Our goal is to personally respond to any questions placed during business hours within 30 minutes.