We encourage any discussion or questions concerning this product. Our goal is to personally respond to any questions placed during business hours within 30 minutes.
The medallions were bigger then we expected so we returned the rug the following week. Plushrugs was very kind and helpful when we were processing the return and refund. We're looking on their site again for a different rug, but I have to say they have some really great customer service.
New rug delivered in timely manner. Rug quality very good and the flat weave is my favorite weave.