We like to think that we have the lowest prices on the net. However, we will price-match plus discount the rug another 10% of the price difference from our competition's published price. Please email us at email@example.com with a link so that we can verify their price, and we will respond via phone to take your order at their price less 10% of the difference.
PlushRugs makes every effort to ensure you get your area rug as soon as possible. We have 18 stores of rug inventory and are networked with the rug mills. PlushRugs guarantees your area rug will arrive within 10 business days of your order date or we will refund 10% of the purchase price. This 10% partial refund is only applicable if the product is showing in stock at the time of purchase. Should your rug arrive after 10 business days please email PlushRugs the tracking number on the shipment and we will credit your charge card 10%.
We are delighted you have tried our area rugs and will graciously accept returns if you are not 100% satisfied with your selection. You may return the rug within 30 days from the date you receive it. Your only expense will be shipping costs back to the warehouse. For defective products this charge will be waived. You must contact us prior to returning your area rug and we will provide shipping instructions back. Your credit card will be refunded upon inspection of the returned rug when it is found to be in acceptable condition.