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We have bought small items online, but had never thought of buying something like a rug! Your website made the purchase easy and it was delivered when promised and arrived totally protected. Would definitely return for future purchases!
I was pleased with the service I got from Plush Rugs. I called the telephone number given when I hadn't received a delivery date and was told that the rug was not in stock but would be shipped from China as soon as it became available. At this point I was given the option of cancelling the order and getting my money back but I chose to wait. In about the time I was told it would take, the rug was shipped as ordered. Good price and quality as described.
The rug is beautiful and plush - we're very happy with the quality. We also order a pad and we are very happy with that also. We were disappointed that it took much longer to get here than we were originally told it would, but after we started tracking it we were told that it was lost by Fed Ex and they would make another shipment, which they did.
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