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This company was fantastic to work with. I submitted my order and realized I had picked the wrong color. When I called the 800 number, a gentleman named Greg picked up on the first ring and made a change to my order on the fly. I held my breath (not really knowing if the change would go through since the order was already being processed by the manufacturer) but lo and behold the rug arrived a few days later in the color of my choice! Thank you for the personalized service, I really appreciate it!
Excellent customer service and communication, whether by phone or internet. When shopping for area rugs again, I will definitely go to plushrugs.
I found exactly the size and color area rug I needed and I was extremely happy to find that the price point, for this wool rug, was not "off the charts" as I would typically see with other companies. The delivery was free (another huge plus for me), and was delivered in a few days. All went well. We are very satisfied!! Thank You!
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