Well, I ordered on plushrugs.com and was a little disappointed when the first rug I purchased was on back order even though it says two were in stock. I immediately called customer service and they refunded my order bc i didn't want to wait six months for that rug. I was a little upset, but they made it up to me. They were very helpful and sincere, and then I got back on their site a few days later and found this rug. I decided I liked it better then the other one. This time I called to confirm it wasn't on back order and then ordered over the phone. Was impressed with the delivery..they got it shipped the next day, rather than the two day promised. I really love my new rug and I think I would shop here again.
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