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I never thought I would buy a rug sight unseen, but everything was so easy, from navigating your website to customer service emails letting us know what was happening, to receiving the rug very quickly. We are very pleased with our purchase. You were the only company that had rugs which met all our criteria of size, price, design and color.
I love the detailed photo images and large choice of contemporary rugs. I had a great time creating a page of my favorites and then narrowing down the choices. The rugs I ordered are indeed plush and beautiful -- works of art for my floors.
I was very impressed with the customer service. I had sent an email with a question and within the hour had an answer. I felt that this company went above and beyond. The price was exceptional as was the shipping. I purchased the rug on Tuesday and that Friday it was on my doorstep. This will be the company I use in the future for all additional rug purchases. I have given the website to many friends and neighbors as well. Thank you for making this a positive internet buying experience.
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