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20 Year Conditional Warranty
I had a pleasant shopping experience with PlushRugs.com. The customer service was great and I received the rug with 7-10 days as promised.
I found the site very easy to navigate, and the rugs well described, and beautifully photograph. The check-out process was a snap. Now for what I really liked, I spoke on the telephone with a "Real Life Person," due to a question I had. My question was answered promptly. The email communications concerning my orders were out of this world. They kept me properly informed, from the beginning to the Tracking Number. Now for the real kicker, not only did I not pay Tax or Shipping Cost, but I received my rugs in perfect condition a couple days early. Two thumbs up for PlushRugs, please keep up the Excellent-Service-Price-Shipping. It is this kind of attitude, and business sense of responsibility that well keep me coming back. ... Julius X. Rentas, Jr., Port St. Lucie, FL 34986
Your web site was complete and prices very good. the quality of my wool rug was excellent and a better price then a major dept. store I found it at as well. your customer service was timely with their help. You are the site I will turn to in the future as well. Thank you, Lynn
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