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The package arrived with scuff marks on the outside. The rug wasn't damaged when unrolled. You might want to tell ups to be more careful with their pacakges
Everyone should try a shag rug for the dining room! I bought this rug and it looks so awesome contrasted with the smooth mahogany table. My family have been taking their shoes off at the table to enjoy the thick pile of this rug, and it's just really great quality. Shipping was fast and service really great.